Zallman L, McCarron C, Silva L. Implementation of a Navigation Center to Improve Patient Access. Journal of Medical Practice Management, 2019, 35(2):72-75
C Fisher, “Community Engagement Beyond the Advisory Board: How to Do It and How to Measure It”, Massachusetts Nonprofit Network annual conference 2019 (oral presentation/facilitated workshop)
J Desmarais and RK Paradise, “The organizational logic model: A powerful tool for guiding strategic planning and organizational performance assessment”, Massachusetts Nonprofit Network annual conference 2019 (oral presentation/facilitated workshop)
Implications of Changing Public Charge Immigration Rules for Children Who Need Medical Care. Leah Zallman, Karen E. Finnegan, David U. Himmelstein, Sharon Touw, Steffie Woolhandler. JAMA Pediatrics. Published online July 1, 2019. doi:10.1001/jamapediatrics.2019.1744
Vonessa Costa and Ranjani K. Paradise, “Language Access QI Tools for Safe LEP Patient Communication”, presented at the America’s Essential Hospitals VITAL2019 conference, Miami FL, June 2019
Care For America’s Elderly And Disabled People Relies On Immigrant Labor. Leah Zallman, Karen E. Finnegan, David U. Himmelstein, Sharon Touw, and Steffie Woolhandler. Health Affairs 2019 38:6.