Evaluation of the Massachusetts League of Community Health Centers’ Behavioral Health Workforce Initiative

Client: Massachusetts League of Community Health Centers
Topic Area: Healthcare delivery systems
Service: Participatory Evaluation

ICH is evaluating the Behavioral Health Workforce Initiative (BHWI), run by the Massachusetts League of Community Health Centers and funded by Mass General Brigham. The initiative consists of three workforce recruitment and retention programs implemented at community health centers (CHCs) across the state. The overall goal is to increase behavioral health access in Black, Indigenous, and People of Color communities, particularly those in the Blue Hill Avenue corridor of Boston, as well as other underserved MA communities. The three programs include 1) the BH Workforce Incentive Program, 2) the Care Team Special Projects Program, and 3) the CHC Loan Repayment Incentive Program, which provide funds for salary supplements, provider special projects, and loan repayment support, respectively. ICH is engaged in a process and outcome evaluation of the BHWI over the course of three years.  Activities include an analysis of provider recruitment and retention data, an initiative-wide survey to collect data on satisfaction and outcomes of those in the program, and qualitative interviews. Through our evaluation, we aim to gather lessons and recommendations for how to support recruitment and retention among CHCs serving underserved populations in Massachusetts.