Citation
Zallman L, Dallinga B, Curtis J, Lidman M, Gaufberg E, Porrell D, Batalden M, Sayah A. Cambridge Health Alliance’s model of communication and relationship for improved provider engagement. Physician Leadership Journal, Sept-Oct 2019, 6(5): 32-35
Abstract
Physician disengagement and related concepts such as burnout are prevalent, have wide-reaching implications, and therefore have received widespread
national attention. Published approaches have focused primarily on burnout, with fewer focusing on engagement. In addition, most approaches thus far have focused on physicians rather than a mixed group of physicians and allied health professionals. An integrated safety-net institution in Massachusetts developed a provider-organization collaborative model focusing on communication and relationship building to improve provider engagement.
Posted with Permission from Physician Leadership Journal, Volume 6, Issue 5, pages 32-37, Copyright 2019, American Association for Physician Leadership®, 800-562-8088, www.physicianleadership.org