Through training and technical assistance (TA), ICH can work with your organization to build capacity to sustain your health improvement work into the future. ICH has designed and led trainings on a wide variety of topics including community engagement, trauma-informed data collection, creating logic models and program frameworks, photovoice, focus group facilitation, and more.
Our trainings can take the form of workshops, Learning Community events, webinars, or individual/group coaching and skill building. We will work with you to tailor training content and delivery format to your specific needs.
We also provide flexible, tailored TA in many of our engagements to supplement organizations’ internal capabilities and meet emerging needs. Through our participatory approach, we stay attuned to the unique and evolving strengths and needs of each partner, and can responsively adapt the topics and formats of our TA accordingly.
ICH worked with RIZE Massachusetts Foundations to develop strategies for evaluating progress towards goals and tools to support data-informed planning and decision-making.
ICH provided evaluation support to a group of seven health centers implementing a new teledermatology program.
ICH provided TA to support the development and refinement of the Language Services Data Tool (LSDT) at Cambridge Health Alliance. The LSDT enables standardized documentation of how language needs are met during encounters with patients who have limited English proficiency.
ICH provided technical assistance to support the development, implementation, and evaluation of a program integrating Community Resource Specialists into care teams at Brookside CHC to support patients’ social determinants of health needs.
ICH provided process evaluation and analytical support to identify strengths, gaps, and recommendations for the Complex Care Program at Greater Roslindale Medical and Dental Center.